Customers may request a refund for eligible purchases by contacting our Customer Support team within 30 days of the original purchase date.
To help us process your request, please provide:
- Your order number
- The email address used for the purchase
- A brief explanation of the reason for the refund request
No Return Required
For eligible refund requests, customers are not required to return the purchased product. Once your refund request has been reviewed and approved, no further action is required on your part unless additional information is requested.
Refund Processing
Approved refunds will be issued to the original payment method used for the purchase.
Please allow up to 10 business days for the refund to be processed and credited to your account.
Processing times may vary depending on your financial institution or card issuer.
Contact Us
If you have any questions or would like to request a refund, please contact us:Email: support@trygoldstandard.com Phone: (877) 519-6606 Business Hours: 9am - 6pm
